Wintek co2 laser machine can engrave on painted metal and anodized metal directly . But it can not engrave on bare metal directly. If you want to engrave on bare metal with a fast speed, we suggest you the fiber laser marking machine : https://www.wintekcnclaser.com/Fiber-Laser-Marking-Machine-74-1.html
If there is any parts broken, we will send you the replacement within 2 working days by DHL, TNT or FedEx and you will receive it within 5-7 workng days.
If you do not know which part is broken, please send us videos, our engineer will confirm where is the problem within 2 days. And then we will send you the replacement as soon as possible.
We suggest you to buy spare parts together with the machine,then it can save your time and do not effect your bussiness a lot.
1) At first, we sign contract to confirm the machine details, such as model, configurations, color, power,ect.
2) You pay 30% to us.
3) We start the production after we receive the prepay.
4) We take photos and videos of your machine when machine is ready.
5) After your see photos and videos, you pay 70% balance to us.
6) We send the machine out to you ,sea shipping to your nearest seaport and air express to your door.
7) We send all documents to you for customs clearance.
8) The shipping company will contact you when machine arrives to your part. You finish customs clearance and pick up your machine.
9) We help you to install the machine and provide technical support online.
1. For co2 laser machine :
The co2 laser machine is ready to work, all external parts are includes, such as air pump, water pump or water chiller, exhaust fan. When you receive the machine, you need to install laser tube and external parts. We have install videos ready for you.
The machine is ready to work. When you receive the machine.
3. For CNC Plasma cutter :
The machine is ready to work. When you receive the machine, just need you connect the plasma source to the machine.